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Summersault Weblog

Archive for July, 2007

You can e-mail the Social Security Administration and get a personal response

Posted by Chris Hardie on July 3rd, 2007

In October 2006, I received a postcard at Summersault asking us to try out a new web-based wage reporting system run by the Social Security Administration, that would hopefully save on paperwork and related costs. I don’t necessarily like what the Social Security system represents (as an individual and as a generator of paychecks), but I did try it out, and had an unimpressive experience with the site. As a web developer, I appreciate getting feedback about the tools that I help to build, so I thought I would do the same for the SSA. I guessed the e-mail address of the official whose name was signed at the bottom of the postcard, and sent him a note:
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